TERMS OF SERVICE
Effective Date: [Insert Date]
Company: Zuboid Drive Ltd
Jurisdiction: Republic of Kenya
1. INTRODUCTION
Zuboid Drive (“Zuboid”, “we”, “our”, “us”) operates a digital platform that connects passengers (“Riders”) with independent drivers (“Drivers”) for transportation services.
By accessing or using our platform, you agree to these Terms of Service.
2. NATURE OF SERVICE
Zuboid Drive is a technology platform only and does not provide transportation services.
Drivers are independent contractors and are not employees, agents, or partners of Zuboid.
3. USER ELIGIBILITY
Users must:
– Be at least 18 years old
– Provide accurate account information
– Comply with all applicable laws
4. RIDER RESPONSIBILITIES
Riders agree to:
– Provide accurate trip details
– Pay all applicable fares
– Behave respectfully toward drivers
5. DRIVER STATUS
Drivers are independent contractors responsible for:
– Licences and permits
– Insurance and vehicle maintenance
– Compliance with Kenyan law
6. PAYMENTS
Fares are calculated based on distance, time, and demand.
Zuboid may charge service fees and commissions.
Payments may be made via:
– Mobile money (e.g., M-Pesa)
– Card payments
– Cash (where applicable)
7. CANCELLATIONS
Cancellation fees may apply to Riders and Drivers depending on circumstances.
8. SAFETY AND LIABILITY
Zuboid is not liable for:
– Driver or Rider conduct
– Accidents or damages during trips
9. ACCOUNT TERMINATION
We may suspend or terminate accounts for violations, fraud, or safety concerns.
10. DATA PROTECTION
We process data in accordance with the Kenya Data Protection Act (2019).
11. DISPUTES
Disputes shall be resolved through arbitration in Kenya.
12. GOVERNING LAW
These Terms are governed by the laws of Kenya.
13. CHANGES
We may update these Terms at any time. Continued use means acceptance.
14. CONTACT
Email: [Insert Email]
Phone: [Insert Number]
Address: [Insert Address]
